PRIVACY POLICY
Welcome to ShineX Tec.
At ShineX Tec, we believe education should be accessible, transparent, and secure. This Privacy Policy explains how we collect, use, store, process, share, and protect information when users access our website, courses, mentorship programs, instructor programs, communities, applications, and related educational services.
Information We Collect
When you interact with ShineX Tec, we may collect information you provide directly such as your name, email address, phone number, profile details, educational background, assignments, project submissions, support requests, instructor applications, and communication preferences.
To deliver educational experiences, we may collect learning-related information including enrollments, progress tracking, assessment results, mentorship participation, certificates earned, course completion records, and project submissions.
We may also automatically collect device information, browser type, cookies, IP addresses, timestamps, session activity, operating systems, and platform interaction data to improve performance and security.
How We Use Information
Information collected by ShineX Tec helps us deliver educational services, personalize learning experiences, issue certificates, track progress, improve platform functionality, provide support, communicate updates, maintain security, and prevent misuse.
We may also use anonymized or aggregated information for analytics, platform improvements, research, and educational quality improvements.
AI and Educational Technologies
ShineX Tec teaches and uses technologies related to Machine Learning, Data Analytics, and Generative AI.
Educational examples, AI-generated outputs, assessments, and recommendations may occasionally contain inaccuracies or outdated information. Users should independently verify important information.
Third-Party Services
ShineX Tec may use trusted providers for cloud hosting, analytics, authentication, video delivery, email communication, payment processing, learning management, and customer support.
These providers receive only the information reasonably necessary to perform their services.
Public Communities
Information shared in communities, comments, discussions, project showcases, or public spaces may become visible to others.
Please avoid sharing unnecessary sensitive information publicly.
Young Users
Users under 18 should access ShineX Tec with parent or guardian guidance where applicable.
Security Practices
ShineX Tec implements commercially reasonable safeguards to protect information. However, no internet-based service can guarantee complete security.
Communication Preferences
Users may receive educational notifications, certificate updates, security alerts, platform announcements, and service-related communications.
Your Rights
Users may request access, correction, deletion, withdrawal of consent, or information regarding stored data by contacting help@shinextec.com.
As ShineX Tec grows, these policies may evolve. Updated versions will always appear on this page.